Pantherbet Withdrawal Guide 2025: How Long & Payment Methods

✓ Processing Time: 30 minutes – 24 hours (if FICA verified)

✓ Minimum Withdrawal: R100

✓ Maximum Per Transaction: Up to R100,000

✓ WCGRB Licensed: Safe and secure payouts

Withdrawal Timeline Breakdown

⚡ Fast Track Tip: Complete FICA verification BEFORE making your first deposit to enjoy 30 minute to 24-hour withdrawals!

⚠️ Important: Weekend and public holiday withdrawals are processed on the next business day. Submit your withdrawal early in the week for fastest processing.

Step 1: Log Into Your Account

Visit Pantherbet.co.za and click the “Login” button in the top-right corner. Enter your username/email and password.

Tip: Use the mobile site if you’re on your phone – it works perfectly without downloading an app.

Step 2: Navigate to the Banking Section

Once logged in, click on your account balance or profile icon, then select “Withdrawal” or “Cashier” from the dropdown menu.

Step 3: Choose Your Withdrawal Method

Select your preferred payment method from the available options:

• Bank Transfer (EFT): Direct to your South African bank account
• Ozow Instant EFT: Faster processing for supported banks
• eWallets: Quick and convenient e-wallet withdrawal

Note: You must withdraw using the same method you used to deposit (for security and compliance).

Step 4: Enter Withdrawal Amount

Type the amount you wish to withdraw. Remember:

• Minimum: R100
• Maximum per transaction: R100,000
• Your withdrawable balance must meet wagering requirements

Step 5: Verify Your Banking Details

Double-check your bank account or e-wallet details are correct:

• Account holder name (must match your Pantherbet account)
• Bank name and branch code
• Account number
• Account type (cheque/savings)

Step 6: Submit Your Withdrawal Request

Click “Submit” or “Request Withdrawal”. You’ll receive an on-screen confirmation and email notification.

Step 7: Wait for Processing

If you’re FICA verified and have met the 1x turnover requirement, Pantherbet will process your withdrawal within 30 minutes to 24 hours. You can track your withdrawal status in the “Transaction History” section.

💡 Pro Tip: Complete FICA verification BEFORE requesting your first withdrawal to avoid delays. This one-time process takes 24-48 hours.

Required Documents

How to Submit FICA Documents

1. Log into your Pantherbet account
2. Go to “My Account” → “Documents” or “FICA Verification”
3. Upload clear color copies or photos of your documents
4. Alternatively, email documents to: support@pantherbet.co.za
5. Wait 24-48 hours for verification (you’ll receive email confirmation)

Common FICA Rejection Reasons

• Blurry or unclear images
• Documents older than 3 months (for proof of address)
• Name mismatch between documents and account
• Document corners cut off in photo
• Black and white copies (color required)
• Expired ID or passport

🏦 EFT (Electronic Funds Transfer)

Best for: Large withdrawals to any South African bank

• Processing Time: 30 mins – 24 hours (FICA verified)
• Minimum: R100
• Maximum: R100,000 per transaction
• Fees: None from Pantherbet
• Supported Banks: All major South African banks (FNB, Standard Bank, Nedbank, ABSA, Capitec)

Note: Most reliable method for large payouts.

⚡ Ozow

Best for: Fast and convenient withdrawals

• Processing Time: 30 mins – 24 hours (FICA verified)
• Minimum: R100
• Maximum: R100,000 per transaction
• Fees: None from Pantherbet
• Requirements: Must have deposited using Ozow

Note: Popular choice for speed and convenience.

💳 Capitec Pay

Best for: Capitec Bank customers

• Processing Time: 30 mins – 24 hours (FICA verified)
• Minimum: R100
• Maximum: R100,000 per transaction
• Fees: None from Pantherbet
• Requirements: Capitec Bank account

Note: Seamless integration with Capitec.

💰 Standard Bank Instant Money

Best for: Small, quick withdrawals

• Processing Time: 30 mins – 24 hours (FICA verified)
• Minimum: R100
• Maximum: R3,000 per transaction
• Fees: None from Pantherbet
• Availability: Receive via SMS – Withdraw at ATM

Note: Convenient for smaller amounts.

📱 FNB eWallet

Best for: FNB customers wanting quick access

• Processing Time: 30 mins – 24 hours (FICA verified)
• Minimum: R100
• Maximum: R3,000 per transaction
• Fees: None from Pantherbet
• Availability: Receive via SMS – Withdraw at ATM

Note: Instant access via your phone.

🎟️ OTT Voucher

Best for: Cash withdrawals at participating stores

• Processing Time: 30 mins – 24 hours (FICA verified)
• Minimum: R100
• Maximum: R5,000 per transaction
• Fees: None from Pantherbet
• Availability: Redeem at participating retailers

Note: Great for those without bank accounts.

Withdrawal Method Comparison

* All processing times apply to FICA-verified accounts

Withdrawal Limits

⚠️ Early Withdrawal Fee

If you request a withdrawal before fulfilling the 1x turnover requirement, Pantherbet may charge an administrative fee:

• Fee Amount: 10% of withdrawal amount
• Maximum Fee: R300
• Reason: To cover transaction and compliance costs

💡 Tip: Complete the 1x turnover requirement to avoid this fee entirely!

💰 Withdrawal Fees

Great news: Pantherbet does NOT charge withdrawal fees!

• No fees from Pantherbet on any withdrawal method (after 1x turnover met)
• No hidden charges or processing costs
• Your bank may charge small receiving fees (typically R5-R15)

💡 Money-Saving Tip: Make fewer, larger withdrawals instead of multiple small ones to minimize potential bank receiving fees.

🚫 Issue: “Withdrawal Request Declined”

Common Causes:

• Wagering requirements not met on bonus funds
• FICA verification incomplete or documents rejected
• Bank details don’t match account holder name
• Attempting to withdraw below minimum (R100)

Solutions:

• Check your withdrawable balance vs. bonus balance
• Complete FICA verification if pending
• Verify banking details match your account name exactly
• Contact support at support@pantherbet.co.za for clarification

⏰ Issue: “Withdrawal Taking Longer Than Expected”

Common Causes:

• Requested withdrawal on Friday/weekend (processed Monday)
• Public holiday delays
• Additional security checks on large withdrawals
• Bank processing delays

Solutions:

• Allow 24-48 hours for FICA-verified accounts before contacting support (up to 5 days if not verified)
• Check “Transaction History” for status updates
• Verify with your bank that no receiving issues exist
• Contact Pantherbet support if exceeds 5 business days

❌ Issue: “Can’t Find Withdrawal Button”

Common Causes:

• Using mobile app/site navigation issues
• Account restrictions due to incomplete verification
• Browser cache/cookies causing display problems

Solutions:

• Look for “Cashier” or “Banking” in your account dropdown menu
• Clear browser cache and cookies, then log in again
• Try accessing from desktop browser instead of mobile
• Contact live chat support for direct guidance

📱 Issue: “FICA Documents Rejected”

Common Causes:

• Blurry or low-quality photos/scans
• Proof of address older than 3 months
• Name mismatch between documents
• Document edges cut off in photos

Solutions:

• Use high-resolution color photos/scans (not black & white)
• Ensure all four corners of documents are visible
• Use recent documents (within 90 days for proof of address)
• Double-check name spelling matches across all documents
• Resubmit through account portal or email directly to support

Still Need Help?

Pantherbet’s customer support team is available 24/7:

• Live Chat: Available on the website (fastest response)
• Email: support@pantherbet.co.za
• WhatsApp: Check website for current number
• Response Time: Usually within 1-2 hours

⚡ Pro Tip: VIP loyalty tier members often receive priority withdrawal processing. Climb the VIP ladder from Bronze to Elite for faster payouts!

How long does Pantherbet take to process withdrawals?

If your account is FICA verified and you’ve met the 1x turnover requirement, Pantherbet processes withdrawals within 30 minutes to 24 hours. If you’re NOT FICA verified, the process can take up to 5 business days as it includes time for document submission and verification.

What is the minimum withdrawal amount at Pantherbet?

The minimum withdrawal is R100 for all payment methods. Maximum withdrawal limits vary by method: R100,000 for EFT, Ozow and Capitec Pay; R5,000 for OTT Voucher; and R3,000 for Standard Bank Instant Money and FNB eWallet.

Does Pantherbet charge withdrawal fees?

No! Pantherbet does not charge any withdrawal fees. You receive the full amount you request. Your bank may charge a small receiving fee (typically R5-R15), but this is not from Pantherbet.

What documents do I need for FICA verification?

You need three documents: (1) Proof of identity (SA ID, passport, or driver’s license), (2) Proof of address dated within last 3 months (utility bill, bank statement, or lease agreement), and (3) Proof of banking (bank statement or cancelled cheque showing account details).

Can I withdraw bonus money from Pantherbet?

Yes, but only after completing wagering requirements. Pantherbet bonuses typically require 40x wagering (bonus amount × 40) before withdrawal. Check your “Withdrawable Balance” to see funds available for withdrawal versus locked bonus funds.

What is the 1x turnover requirement?

All deposited funds must be wagered at least once before withdrawal. This means if you deposit R1,000, you must place R1,000 worth of bets before withdrawing. This anti-money laundering requirement applies even if you don’t claim any bonuses. Withdrawing before meeting this requirement triggers a 10% fee (max R300).

Which withdrawal method is fastest?

All withdrawal methods (EFT, Ozow, Capitec Pay, Standard Bank Instant Money, FNB eWallet, and OTT Voucher) process within 30 minutes to 24 hours if your account is FICA verified. The key to fast withdrawals is completing FICA verification before requesting your withdrawal, not the payment method chosen.

Can I cancel a pending withdrawal?

Yes, you can cancel a withdrawal request while it’s still “Pending” status. Once it moves to “Processing” or “Approved,” it cannot be cancelled. Go to Transaction History and click “Cancel” next to the pending withdrawal.

Why was my withdrawal request declined?

Common reasons include: incomplete FICA verification, unmet wagering requirements on bonuses, bank details not matching account holder name, or attempting to withdraw below R100 minimum. Check your email for specific reasons or contact support@pantherbet.co.za.

Do I need to verify my account for every withdrawal?

No, FICA verification is a one-time process. Once approved, you won’t need to submit documents again unless your personal details change (new address, bank account, etc.).

Is it safe to withdraw from Pantherbet?

Yes, Pantherbet is fully licensed by the Western Cape Gambling and Racing Board (WCGRB) and operated by Ubuntu Quantum (Pty) Ltd. All transactions use SSL encryption, and the casino follows strict South African gambling regulations to protect players.

Set Limits: Use deposit, loss, and session time limits in your account

Take Breaks: Step away if gambling stops being fun

Get Help: National Responsible Gambling Program: 0800 006 008 or WhatsApp “HELP” to 076 675 0710

Learn more about responsible gambling →