🔐 Login Guide
Jabulabets Login Guide 2026
Sign In, Reset Your Password & Fix Login Issues
Desktop and mobile login steps | OTP password reset | Troubleshooting
Username
Phone Number
Password Reset
OTP via SMS
Platforms
Mobile + Desktop
Session Timeout
15-30 Minutes
2FA Available
Yes (OTP)
Support
24/7 Live Chat
To log in to Jabulabets, go to www.jabulabets.co.za and tap the yellow “Login” button in the top right corner. Your username is your phone number (not your email). Enter your phone number and password, then tap “Login” to access your account. The process is identical on desktop and mobile browsers. Jabulabets does not have a dedicated app, so all login happens through the browser. For help setting up a home screen shortcut for faster access, see our Jabulabets App and Mobile Guide.
If you have forgotten your password, Jabulabets uses an OTP (one-time password) reset process that sends a 6-digit code to your registered phone number. The full reset takes under 2 minutes. This guide covers the complete login process on desktop and mobile, password reset steps, troubleshooting for common errors, and account security settings including two-factor authentication. For a full platform assessment, read our Jabulabets Casino Review. If you do not have an account yet, see our Jabulabets Registration Guide to sign up and claim 30 free spins with code JABULA30.
🖥️ How to Login on Desktop
Step 1: Open the Jabulabets Website
Open Chrome, Firefox, Safari or Edge. Type www.jabulabets.co.za in the address bar and press Enter. Make sure you are on the official site (check for the correct URL) to avoid phishing pages.
Step 2: Tap the Login Button
Click the yellow “Login” button in the top right corner of the page. This opens the sign-in form.
Step 3: Enter Your Phone Number and Password
Type your phone number in the username field. Jabula Bets uses your phone number as your login credential, not your email address. Enter your password in the second field. Passwords are case-sensitive, so check that Caps Lock is off.
Step 4: Click Login
Click the “Login” button. If your details are correct, you will be taken to your account dashboard where you can access casino games, sports betting, bonuses, deposits and withdrawals. If you see an error, check the troubleshooting section below.
✅ Tip: Only Save Your Password on Personal Devices
Your browser may offer to remember your Jabulabets login. Only accept this on your own home computer. Never save passwords on shared, work or public computers.
📱 How to Login on Mobile
The mobile login process is identical to desktop. Open your phone’s browser (Chrome, Safari, Samsung Internet), navigate to www.jabulabets.co.za, tap the yellow “Login” button, enter your phone number and password, and tap “Login”. The mobile site is fully responsive and adjusts to your screen automatically.
There is no dedicated Jabulabets app to download. All login and gameplay happens through the mobile browser. If you want faster access without typing the URL each time, you can add a home screen shortcut that works like an app icon. Our Jabulabets App and Mobile Guide has step-by-step instructions for setting this up on both Android and iPhone.
🎉 First Time Login: What to Do
If you have just registered your Jabulabets account, here is what to do after your first login:
First Login Checklist
- Activate your 30 free spins: If you used code JABULA30 during registration, go to My Account, then Bonuses, and click the yellow arrow button to activate your spins
- Start FICA verification: Navigate to My Account, then Verification to upload your SA ID and proof of address. Verification takes 24-48 hours and is required before your first withdrawal. See our FICA Verification Guide for the full process
- Explore the bonus options: Beyond the free spins, Jabulabets offers a welcome bonus up to R35,000 and a high roller package up to R120,000. Check our promo codes page for every active code
- Set up 2FA: Enable two-factor authentication in My Account, then Security Settings for extra account protection (details in the security section below)
🔑 How to Reset Your Jabulabets Password
Jabula Bets uses an OTP (one-time password) system to reset forgotten passwords. A 6-digit code is sent to your registered phone number via SMS. The entire reset process takes under 2 minutes.
Step 1: Click “Forgot Password”
On the Jabulabets login page, look below the password field. Click “Forgot Password” to start the reset process.
Step 2: Enter Your Phone Number
Type the phone number you registered with and click “Continue”. Jabulabets will send a 6-digit OTP code to this number via SMS. The code typically arrives within 1-2 minutes.
Step 3: Enter the OTP Code
Check your SMS messages for the 6-digit code from Jabulabets. Enter it on the verification page. If the code does not arrive within 5 minutes, check that you entered the correct phone number, ensure your inbox is not full, and try requesting a new code.
Step 4: Create a New Password and Login
Enter your new password and confirm it. Use at least 8 characters mixing uppercase letters, lowercase letters, numbers and symbols. Click “Save”. You can now log in with your phone number and new password.
⚠️ Password Tips
Use at least 8 characters with a mix of uppercase, lowercase, numbers and symbols. Do not reuse passwords from other sites. Avoid obvious choices like your birthday, phone number or “Password123”. Jabulabets staff will never ask for your password. If anyone contacts you requesting it, do not respond.
⚠️ Fixing Jabulabets Login Problems
“Wrong Username or Password” Error
- Jabulabets uses your phone number as your username, not your email. Check you are entering your phone number in the username field.
- Passwords are case-sensitive. Make sure Caps Lock is off and there are no trailing spaces.
- If you cannot remember your password, use the “Forgot Password” OTP reset process above.
“Account Disabled” Message
- This can happen if you have entered the wrong password too many times (wait 30 minutes and try again), if FICA verification is incomplete, or if there has been a terms of service violation.
- Contact Jabulabets support immediately via 24/7 live chat on the website, WhatsApp at 0730012129, or email at hello@jabulabets.co.za.
Blank White Page or Site Not Loading
- Clear your browser cache and cookies, then reload the page.
- Try a different browser (Chrome, Safari, Firefox, Samsung Internet).
- Check your internet connection by loading another website.
- Switch between Wi-Fi and mobile data to rule out connection issues.
- Update your browser to the latest version.
OTP Reset Code Not Arriving
- Wait up to 5 minutes. SMS delivery can be delayed by network congestion.
- Check you entered the correct phone number (the one used during registration).
- Ensure your SMS inbox is not full. Delete old messages if needed.
- Restart your phone if signal is weak, then request a new code.
- If the code still does not arrive, contact Jabulabets live chat for manual assistance.
“Session Expired” Message
Jabulabets automatically logs you out after 15-30 minutes of inactivity for security. This is normal. Simply log in again with your phone number and password. This feature protects your account if you forget to log out.
🔒 Account Security and Two-Factor Authentication
Your Jabulabets account holds your personal information and funds. Following these security practices protects you from unauthorised access:
🔐 Essential Security Rules
- Use a unique, strong password with at least 8 characters mixing uppercase, lowercase, numbers and symbols. Do not reuse passwords from other websites.
- Never share your password or OTP codes with anyone. Jabulabets staff will never request these.
- Avoid public Wi-Fi for login. Use your home network or mobile data. Public Wi-Fi at coffee shops, airports and hotels is vulnerable to interception.
- Always log out when finished, especially on shared devices. Click the “Logout” button in the account menu.
- Type the URL directly. Always enter www.jabulabets.co.za yourself rather than clicking links in emails or messages. Phishing attempts use similar-looking URLs to steal credentials.
- Keep your phone secure. Jabulabets sends OTP codes and security notifications to your registered phone number. Use a PIN, fingerprint or face lock on your device.
📲 How to Enable Two-Factor Authentication (2FA)
Two-factor authentication adds a second verification step when you log in. Even if someone obtains your password, they cannot access your account without also having your phone. To enable it:
Step 1: Open Security Settings
Log in to your Jabulabets account. Navigate to My Account, then Security Settings.
Step 2: Enable 2FA
Find “Two-Factor Authentication” or “2FA” and toggle it on. Jabulabets will send a verification OTP to your phone to confirm the setup.
Step 3: How It Works Going Forward
After enabling 2FA, every login requires your phone number, password, AND a one-time code sent to your phone. The code is valid for 10 minutes. If it expires, request a new one from the login screen.
📞 Jabulabets Support Contacts
If you cannot resolve a login issue using the steps above, Jabulabets support is available 24/7:
| Live Chat | 24/7 on the website (chat bubble, bottom right). Typical response under 2 minutes. |
| 0730012129 | |
| hello@jabulabets.co.za (response within 24 hours) | |
| Phone | 021 565 0722 |
Ready to Play?
✅ Login with Your Phone Number | ✅ OTP Password Reset | ✅ 2FA Security Available
New player? Register and get 30 free spins | Want the app experience? Set up a home screen shortcut
📚 Related Jabulabets Guides
- Jabulabets Casino Review – Full platform review (4.9/5)
- Jabulabets Registration Guide – Sign up + claim JABULA30
- Jabulabets App and Mobile Guide – Home screen shortcut, mobile tips
- Jabulabets Promo Codes – Every active bonus code
- Jabulabets Withdrawal Guide – Cash out your winnings
- Jabulabets FICA Verification Guide – Account verification
- Is Jabulabets Legit? – Licence and safety check
❓ Frequently Asked Questions
Why can I not use my email to log in to Jabula Bets?
Jabulabets uses your phone number as your login username, not your email address. Enter the same phone number you used during registration in the username field when logging in.
Why does Jabulabets say my session expired?
Jabula Bets automatically logs you out after 15-30 minutes of inactivity for security. This is a standard safety feature that protects your account. Log in again with your phone number and password to continue.
Can I have more than one Jabulabets account?
No. Jabulabets allows only one account per person. Creating multiple accounts violates the terms of service and may result in all accounts being closed. If you cannot access your existing account, use the password reset process or contact support rather than creating a new account.
What should I do if someone else accessed my Jabula Bets account?
Contact Jabulabets support immediately via live chat or call 021 565 0722. Change your password using the OTP reset process. Enable two-factor authentication (My Account, Security Settings). Check your transaction history for any unauthorised activity. If funds are missing, report it to support and to the WCGRB if the issue is not resolved.
How do I log in to Jabula Bets on my phone?
Open any mobile browser (Chrome, Safari, Samsung Internet), go to www.jabulabets.co.za, tap the yellow “Login” button, and enter your phone number and password. The process is identical to desktop. There is no app to download. For a faster mobile experience, you can set up a home screen shortcut using our mobile guide.
18+ Only. Jabulabets is operated by Jabula Bets (Pty) Ltd and licensed by the Western Cape Gambling and Racing Board (Licence #10190512). Gambling can be addictive and harmful if not controlled. Winners know when to stop. For help, contact South African Responsible Gambling Foundation: 0800 006 008 or WhatsApp 076 675 0710.
Disclaimer: This guide was last updated March 2026. Login processes and interface details may change. Always refer to the official Jabulabets website for the latest information. Gambling involves risk.
Affiliate Disclosure: iBets.co.za may receive commission through affiliate links, but this does not influence our independent reviews and analysis.
Licensing: Jabula Bets (Pty) Ltd. Licensed by the Western Cape Gambling and Racing Board (#10190512). 18+. Winners know when to stop.
